Privacy Policy
Last updated: 11 September 2025
Our Fells ("we", "our", "us") respects your privacy. This Privacy Policy explains how we handle your information when you use our website, mobile apps, and web app.
Information We Collect
- Account details: When you create an account, we collect your name, email address, and login information.
- Subscription and payment details: Payments are processed by third parties:
- On the web: Stripe
- On iOS: Apple App Store
- On Android: Google Play
- Usage data: We collect information about how you use our apps and website (e.g., feature usage, logs, routes).
- Location data: If you enable location services, we collect your device's location to provide navigation and logging features.
- Device data: Device type, operating system, and app version may be collected for troubleshooting.
- Website data: When you visit our website, we may collect cookies and analytics data. If you leave comments or submit forms (e.g., beta application), we collect the information you provide.
How We Use Information
- To provide and improve our services across web and mobile.
- To manage subscriptions, payments, and account access.
- To send service-related messages (e.g., trial reminders, account updates).
- To improve safety and reliability of our platform.
Sharing of Information
- We do not sell your personal information.
- We share data with trusted third-party providers (e.g., Stripe, Apple, Google, RevenueCat, Clerk, Mapbox) who help us run the service.
- We may disclose information if required by law.
Data Retention
We keep your information while you have an account. If you delete your account, we delete or anonymise your personal data, unless we must keep some information for legal or security reasons.
Your Rights
- You can request access, correction, or deletion of your data by contacting us.
- You can disable location services at any time in your device settings.
- You can manage cookies in your web browser.
Children's Privacy
Our Fells is not directed at children under 13. We do not knowingly collect data from children.
Contact Us
If you have questions about this Privacy Policy, contact us at:
hello@ourfells.com